TERMS & GENERAL CONDITIONS
Once you have carried out the
payment of the reservation fee you will receive an e-mail by
info@casagilda.it with the
confirmation and all the information, it is very important that you read it
carefully;
Here are conditions of payment of the rent, accepting now the conditions of this
reservation you accept conditions of payment published on www.CasaGilda.it.
Please write or call contact person to agree for the payment once you received
information with the e-mail of confirmation;
Please contact 3 days before your arrival the contact person to confirm the
meeting time and place on arrival;
- You must give back all sets of keys on departure;
- You must leave apartment at the check out time: 10.00 am;
- No damaging the apartment’s furniture or facilities;
- No lodging more people than mentioned in this contract is allowed;
- Noise is forbidden after 09.00 pm inside the apartment and also in the
staircase. Please do not disturb the neighbours when opening or closing the
entrance to the building and the apartment. This point is particularly important
and no concessions will be made;
- We don't accept groups celebrating stag or hen parties, or football supporters
coming to European Championship matches. Thank you for your understanding;
- We do not accept reservations of people who rent the apartments for illegal
activities or to invite escorts during the stay;
- The property owner reserves the right to ask the tenant for the signature of a
location contract when paying the outstanding amount of rent or upon arrival;
- The owner or the contact person reserve the right to change the accommodation
due to irreparable damages or major reasons;
- The owner not be liable for the possible theft of objects deposited in the
apartment.
CANCELLATION POLICY:
When a reservation is cancelled
due to causes that are attributable to the client, the amount paid as a
reservation fee will not be refunded.
Cancellations must be communicated either in writing, by e-mail or fax.
In the event the apartment booked is not available due to circumstances beyond
our control, we will offer you accommodation with identical characteristics. If
we are unable to offer alternative accommodation, the reservation will be
cancelled, and a refund of your booking fee will be made.
CHANGES
A change of dates is possible in the following cases:
Adding of extra dates is permitted providing that the apartment is available for the extra dates. The change should take place only after payment of the difference in the amount of reservation fee has been completed.
Reduction of time: must be done one month in advance and booking fee is non-returnable.
Changing the number of people:
Increasing the number of people
is allowed provided the same apartment has the capacity for the extra persons.
The change should take place only after payment of the difference in the amount
of reservation fee has been completed.
Reducing the number of people:
must be done one month in advance and booking fee is non-returnable.
The first change of the reservation will not have administration costs but from
the second applies a tariff of 20 €
It is the responsibility of our clients that the house, area or neighbourhood they choose to stay in is to their liking.
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